In this paper, we describe Google’s overlapping experiment infrastructure that is a key component to solving these problems. In addition, because an experiment infrastructure alone is insufficient, we also discuss the associated tools and educational processes required to use it effectively. We conclude by describing trends that show the success of this overall experimental environment. While the paper specifically describes the experiment system and experimental processes we have in place at Google, we believe they can be generalized and applied by any entity interested in using experimentation to improve search engines and other web applications.